It is interesting that some Audi dealerships participate in the 'optional' loaner car program. But the funny thing is those who do participate hardly ever have a loaner car available!
For example, my parts are finally in, but the dealership only has three loaner cars and they are not available until mid-July!
The BMW dealership I got my M3 at in Massachusetts ALWAYS had a loaner car available - a rental car - but always on BMW's DIME, not mine.
Yet another KICK IN THE BALLS from Audi, I get to rent a car for a week while they play with my car......put that in the list of "EXCELLENT SERVICE." And, James Cruse...hiding behind voice mail - again.
Mike