Awful Audi Maintenance Service!!!
Hi, just wanted to share this story with you guys, hoping you won't be stabbed in the back like I was.
As most of you know, I live in Sweden. It was time for a service, so I went to my local Audi dealer in Karlstad, Sweden, to have this done.
What was supposed to be done:
Oil change, oil filter change, rear wipermotor change, brakefluid check, trans oil check and sparkplug change.
Shouldn't take long I figured. I delivered my car around 9am in hope to get it back in the ned of the day. An hour before they close the dealership, the mechanic calls, tells me they wanna keep the car over night. And the end of next day, they call me back up, and tell me to come get my car, as they were finished with the car. In overexcitement and joy, I went straight to the dealership to pick my up car. I really missed the car, as I was driving around in a A4 Avant diesel (0-100km/h in a weekend) while my car was at maintenance. I went inside, traded keys, signed some papers, went through the service protocol (What they've done to the car) and went outside to fire the beast up.
As I fire the beast up, I notice there's something wrong. It just doesn't sound right, and it's not running on the correct rpm. And somehow, it sounded like it was gonna choke or drown in fuel. Basically, at standstill and gear in Park, the car runs at 900 rpm normally. It did now too, but it wasn't running smoothly like it did before. The rpm went down do about 500 for a few seconds and then the engine somehow overcompensates and shoots it up to 1200 rpm and then back to 900. This lasts for about 3-5 seconds and it happens every 2 minutes or so. So I called out the mechanic, telling him that there's something wrong with the car, it's not running smoothly. He gets in the car, revs it up to somewhere near 7000 rpm (on a cold engine, really smart), he slams the hood shut like he ws trying to kill someone, and he says: "It's fine. There's nothing wrong with your car, it's supposed to be like this. If there's something wrong with your car, it's not something we've done to it. It must have been something that have happened before." And then he went back inside. He didn't even listen to the engine and in my opinion, he was being a fucking prick! Pardon the french.
I went back inside to talk to the costumer handler, and I told her the car ain't the same as it used to be. She wrote down what was wrong, and they wanted to take the car back in the morning. I said ok, and went home. It's about a 30km drive, and half way there the yellow engine faulty lamp lights up and the engine sounds like it's gonna drown or choke again. I make it back home and called a friend of mine in Norway who used to be a Audi mech. He was totally devastated, and he said there's have to be something going on with the air supply. A hose ain't fitted, the airflowmeter (?) or a valve is broken. What do you think?
Anyways, I'm going back there this morning, and I'm telling you, THIS IS GETTING POSTAL!!!
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Originally Posted by Primo
