Picked up my NEW RS4 Today...and

**M3_Defector** · May 17th, 2007, 21:01

5 minutes into driving away from the dealer, I hear a banging noise coming from the rear suspension. WTF, I turn around, the service manager takes it for a test drive and agrees with me that something is not right. I am waiting in the service area, I see a bunch of techs hovering over my car. Service manager and Saleperson come up to me and tell me they need more time to trouble shoot the issue. Sent me home in a brand new loaner A4 until they figure it out. My 2nd Audi, don't make me regret it please....

**jasaretta** · May 17th, 2007, 22:42

You won't. They will take care of it and you will love it

**pja66** · May 17th, 2007, 23:13

Originally Posted by M3_Defector

5 minutes into driving away from the dealer, I hear a banging noise coming from the rear suspension. WTF, I turn around, the service manager takes it for a test drive and agrees with me that something is not right. I am waiting in the service area, I see a bunch of techs hovering over my car. Service manager and Saleperson come up to me and tell me they need more time to trouble shoot the issue. Sent me home in a brand new loaner A4 until they figure it out. My 2nd Audi, don't make me regret it please....

Sorry to hear, but everything will sort itself out!!

**M3_Defector** · May 17th, 2007, 23:32

Thanks for the words of encourgment, the short time that I had it..wow..hit that S button and turned a few heads. I guss it is finally sinking in that I got my RS4. Should say Phantom Black w/silver guts and all possible options.

**AndyBG** · May 18th, 2007, 14:44

Everything will be OK, I'm sure !

**M3_Defector** · May 18th, 2007, 19:56

Latest looks like the front shock has a leak. Was told that all four work in a closed loop system, there is no pressure in the system if one is busted. Waiting for replacement shock. My god, did any test this car prior to me picking it up? All this $$$...guess sh*T happens. Worst is my wife is reading me the riot act about spending the $$ now this. Not a good look!

**AndyBG** · May 19th, 2007, 11:39

I think this is first problem of this kind, at least on this forum...

**rks838** · May 21st, 2007, 04:37

I'm gonna be honest with you, Audi does not have good service...so don't get problems!!

**The RS6** · May 21st, 2007, 10:24

Originally Posted by rks838

I'm gonna be honest with you, Audi does not have good service...so don't get problems!!

And I'm gonna be honest with you.

What you said there is a lie

**Bingocaller** · May 21st, 2007, 10:53

Originally Posted by M3_Defector

Worst is my wife is reading me the riot act

**M3_Defector** · May 22nd, 2007, 03:10

Update...Got a proactive call today finally!! I got them beat 3-1 in this department thus far. They have located a shock in CA that is being overnighted to NY for install tomorrow. So yes root cause was a leaking right front shock from the factory. The saga continues!

**OzRS4** · May 22nd, 2007, 08:54

Originally Posted by M3_Defector

Update...Got a proactive call today finally!! I got them beat 3-1 in this department thus far. They have located a shock in CA that is being overnighted to NY for install tomorrow. So yes root cause was a leaking right front shock from the factory. The saga continues!

Hi, greeting from Australia.
I feel your pain my friend. Similar thing happened to me,on the day I was meant to pick up, got a call that there was a problem with the coil pack and they had to replace all new 8 spark plugs and coils (I was told it was one of those feaky,unlucky but apparently quite common problem with the plugs being foul just prior to delivery). Fortunately, mine was fixed in 24hrs and I have it now for nearly 2 weeks....worth the wait!

It won't be long now til it's yours.

**M3_Defector** · May 22nd, 2007, 13:04

I guess it is one of those things. Well, today's the day! Lets see if I get a proactive call with confirmation of delivery and ETA for complete resolution by noon EST.

**gazzab** · May 22nd, 2007, 15:29

Welcome to the club, every day I get in my car it brings a smile to my face.

Have had one problem so far, the hydraulic hose for the clutch, fixed with no problems. Just remember a motor vehicle is a complex piece of machinery especially the RS4.

Cheers Gazzab

**M3_Defector** · May 22nd, 2007, 16:43

Originally Posted by gazzab

Just remember a motor vehicle is a complex piece of machinery especially the RS4.

Cheers Gazzab

Absolutly agree as an engineer myself I can appreciate the fine workmanship that went into this car. However, what is troublesome is the fact that the dealer did not catch it before delivering the car to me, something called quality assurance! Simple test drive would had uncovered.

**The RS6** · May 22nd, 2007, 17:42

Originally Posted by M3_Defector

Absolutly agree as an engineer myself I can appreciate the fine workmanship that went into this car. However, what is troublesome is the fact that the dealer did not catch it before delivering the car to me, something called quality assurance! Simple test drive would had uncovered.

Yeah but then you'd sue them for driving your car around

Just imagine if you saw your car driving around a day or two before you picked it up :eye:

**gazzab** · May 23rd, 2007, 03:34

Agree, should of been picked up on a test drive. Have you got it yet?

Gazzab

**M3_Defector** · May 23rd, 2007, 04:09

Ok, got the call today while at work. Everything set and ready for launch

Will pick it up tomorrow am. Finally!!

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