Having some fitment issues with the Milltek LS muffler assembly. The muffler can tilts up too much and the tip points up as it exits the bumper outlet.

Trying to contact Bob at Stratmosphere with no luck. Left a message with staff last week and nothing. Sent a detailed email with pictures of the problem and nothing? That was 1 week ago.

What gives at Stratmosphere? Is this expected service after the sale?