This is my first post. I purchased a 2003 RS6 from a member last August. It came with a Fidelity warranty but I extended the warranty further. Love the car. AC went out. I took it to Fort Worth Audi and they diagnosed the issue as an AC compressor. Fidelity came and inspected the car and approved the replacement. When the dealer tried to remove the compressor, they damaged two supply lines. They claim they are steel lines that screw into aluminum. Over the years, they connection was welded together and they could not remove it without breaking the connection. Then they realized that all of the lines were the same way and they would all be broken when removed. Their solution: remove the engine, install new lines from the compressor to all of the other connections throughout. Cost estimated in excess of $8,000 not counting the original AC compressor. Fidelity refused to pay, other than the original compressor replacement. Fidelity took pictures prior to the dealer removing the lines and Fidelity is taking the position that the dealer damaged the lines. The dealer claims no one could have removed the lines as they were "welded" together. My car sits at the dealer, torn down and inoperable with the dealer expecting me to pay the $8,000 plus. I have asked for a supervisor at Fidelity with the same result, extra work is not covered.
Has anyone else faced a similar issue with these AC lines? Any advise on a course of action?
Steve F, Happy RS6 owner but frustrated