Basically not found anymore. Last MTM dealer was in Ontario or Montreal, some silly talking Poutine eating city north of here...kidding...mostly.
It's a flash of the chip, then solder new chip into TCU for the process, located in passenger footwell. Also a reason to keep sunroof and cowl drains clear!
034 Motorsports makes a TCU tune, and there are some smaller shops, maybe AMD or EPL that can do the tune. Helps to tighten up shifting a bit.
Use Google to search this site for info..."site:rs6.com TCU tune" something like that. Go back then forward with your browser if you run into spam links from Google.
Welcome to the site!