Sweet lord. I spent a small mint on a full wrap clearbra for my RS6 about 8 months ago since I drive in the mountains a lot. The shop had good reviews, but it came back looking pretty bad, with a some wrinkles in the bumper, several bubbles, peeling back, etc.. I brought it back TWICE to get the rocker panels done since I had paid for that and it was never installed.
The second time I brought it back (first time they just confirmed they had not done it), the owner was there and couldn't believe they had done the job and offered to redo the whole car. I was wary because of the crap job they did the first time, but they called 3M and got advice, made sure it wasn't the material, etc.., so I went ahead with it. They had the car for 4 days and call me yesterday to tell me that paint had peeled off a little paint the front bumper when they pulled the bra. They went on to explain that the bumper had been repainted, which I could tell was true (I'm not the original owner of the car). When I showed up to look at the car, they had peeled off about half of the bumper and several pieces of paint about 6+ inches each had pulled off down to the primer.
The owner then tells me I have to pay for the bumper to be repainted, which has lined up for only $500
. I offered to pay half, but he refused. He's such a nice guy that he's going to eat the labor and material costs of the bra once the bumper is done! I left the place steaming and have been trying to determine what to do next.
What do you suggest? I'm going to call 3M and get their side of the story, and will find out if these guys are BBB registered and perhaps file a complaint. I guess it comes down to how much of fit I want to throw over $500. He claims he isn't liable at all. Does anyone have experience with pulling 3M bras and paint coming off? I'm pretty sure he will be found at fault in small claims, but is it worth the hassle? Any advice would be great. I just want my car back the way it was!