Spidercat, it almost scares me that your tech thinks that because it doesn't say to load up the suspension before tightening that it is Ok. Any mechanic knows that any car with rubber bushings in the suspension needs the car loaded before tightening. It even says so in the Bentley for the A6/S6/RS6 and for my tt. And my Porsche's manuals, both 944 Turbo and 911. Unless the suspension is all Monoball and/or spherical joints that is what needs to be done. It sounds like these dealer "techs" are all pathetic paper reading knowledgless idiots nowadays, definitely not mechanics. I guess if the manual doesn't have say common sense is needed then they don't use it.