DRC complaints right to the top. Lets all email/call this Eric guy at Audi.

[54m]

Just as I predicted, now people are sending ME these e-mails and complaints.

I'm Erik at RS6.com, not Eric at Audi.

Haha.. had a feeling the PM's would of been thrown at Erik!

[Erik]

The best part is that one of the e-mails mentioned that the writer was working for a company with something like USD 50 billion in assets, and he can't even follow such an easy instruction.

No wonder we have the credit crunch

[sallyh]

I'm fairly certain DRC is faulty in the RS4 but it being a lighter car, it's far less apparent. The new RS6 is simply too new to tell at this point I suspect.

Hi

Well this is gloomy news given the increased weight of the new RS6. Not sure what to say if Audi haven't fixed the issue on the new RS6 - it would be interesting if anyone gets a response from this Eric at Audi.

[BLITZEN]

I’ve read this thread a few times now and have gotten up some backbone to rant...


Quickly, I agree that it would be great if Audi warranted the system. But I don’t agree that they should recall the vehicles. And I don't agree that we all should complain and fuss.

So what has me bothered is that I don’t like how you, Dave, are trying to gain a force of people here to bombard this press guy at Audi. Rebel-rousing about this is not going to get us anywhere. Do you think causing negative press will compel Audi to want to share the new car with Americans? Or encourage them to continue developing cutting-edge performance vehicles? You mention economics repeatedly. This car and the Audi brand aren’t about economics. They’re about excitement, emotion, heart, fun and passion. So the more I read your posts, the more I want to invite you to please sell your RS and go buy a high-performance, all-wheel drive, 450hp or 600hp Lexus – WHOOPS, they don’t make any! Fancy that.

I apologize for the rant. Tomorrow I'll take it out on my tires.

[CornersWell]

Whatever happened to the DOT/NHTSA investigation into DRC? I have heard nothing despite occasional inquiries. Anyone know?

Thanks,

CW

[SpinEcho]

This car and the Audi brand aren’t about economics. They’re about excitement, emotion, heart, fun and passion.

The ONLY thing that matters to VAG when all is said and done is plain and simple economics. That being said, with the RS brand, excitement and emotion are key aspects of marketing, so they are inextricably linked with the economics.

[DHall1]

Glad you like my post. Sorry we disagree on how to deal with Audi on a few problems that seem to be design flaws. Many on this and other forums are still spitting mad about a few flaws on this car and the same design seems to have creeped into the new RS models.

I will express my voice and post a pathway for others to follow. If zero follow, then so be it. I dont think any company(Audi, Ford, GM, Lexus, Toyota, ect) should be allowed to brush bad press under the floormat.

I’ve read this thread a few times now and have gotten up some backbone to rant...


Quickly, I agree that it would be great if Audi warranted the system. But I don’t agree that they should recall the vehicles. And I don't agree that we all should complain and fuss.

So what has me bothered is that I don’t like how you, Dave, are trying to gain a force of people here to bombard this press guy at Audi. Rebel-rousing about this is not going to get us anywhere. Do you think causing negative press will compel Audi to want to share the new car with Americans? Or encourage them to continue developing cutting-edge performance vehicles? You mention economics repeatedly. This car and the Audi brand aren’t about economics. They’re about excitement, emotion, heart, fun and passion. So the more I read your posts, the more I want to invite you to please sell your RS and go buy a high-performance, all-wheel drive, 450hp or 600hp Lexus – WHOOPS, they don’t make any! Fancy that.

I apologize for the rant. Tomorrow I'll take it out on my tires.

[rks838]

Sorry to post this off-topic, but I know I never see PMs...DHall1, check you PMs please!

[CornersWell]

Whatever happened to the DOT/NHTSA investigation into DRC? I have heard nothing despite occasional inquiries. Anyone know?

Thanks,

CW

Guess not. Oh well.

CW

[DHall1]

Ding Ding, I think we are back in business here.

Like it or not, I think Mr Eric F. does indeed have some connections.

I like your motivation Dave -

I'd say unfortunately by this point most of the crew here is resigned to the fact that Audi won't be doing anything to make owners of a model that is nolonger under warranty (4yrs) or in the press happy.
Is this a bad thing - Hell yeah.
Will it effect future sales - not enough

And in this economy -

But when i see my Audi dealer or anyone wants to ask a few questions about my ride- i mention it. Ya never know right....

[Hy Octane]

Rumor has it that the DOT contacted Audi and told them of their intention to issue a mandatory recall unless they took steps to fix it on their own.
This plus their discovery of our pending class action suit pushed them over the top.
Either way, as I have said repeatedly, they waited until they had to act.. they dont want anymore bad publicity and thats exactly what they were fixing to get if they ignored this problem any longer.

[cornishmoocher]

The alledged history of the DRc system and how it came to be on the B7 is (reletively)interesting. If anyone wants to know, just say, and i will post it up. The information i was given was by a Technician who was involved in testing the original system.......

[SAF]

The alledged history of the DRc system and how it came to be on the B7 is (reletively)interesting. If anyone wants to know, just say, and i will post it up. The information i was given was by a Technician who was involved in testing the original system.......

Do tell. After all this time, I am anxious for any new info to read.

[vangelis]

guys,, i was wondering if this will cover only owners from USA or going to apply all RS6 owners around the world

[cornishmoocher]

For SAF.

When the B5 RS4 was developed, the installed a high spec suspension system that was basically coilovers. during the period of sale of the RS4, the RS6 was being developed with the "new DRC system" around 1999-2000. On its release (RS6) the DRC was streets ahead of the rivals and was said to be excellent. In the mean time, the B7 RS4 was being developed (sround 2002-2003), and low and behold, the exellent DRC system went onto that too.
After a couple of years of the RS6 being in production, it was noted that an unusual number of DRC failures were occurring, and as the cars got older they were increasing in failure rates. By this time, when Audi realised that the system was inherently flawed, it was too late to do anything about the B7 RS4, which was also now starting to experience failures. Any failures to the b& would be picked up under warranty during the period, and the RS6 didn't matter because there were no or very few cars left in warranty.
The new RS6 has a newer version of the DRC system, which, is supposedly cured the issue of the top pressed seal leaking.... We wait and see, I know a lady who has a C6 and its been in for " oil on the shocker".....
Sorry to all those who knew this.

[sallyh]

Hi

Do tell. What is the problem "oil on the shocker" is a little vague.

[cornishmoocher]

Oil on the shocks is a sign of DRC failure. This was put down to waxoil underseal on her car though

[sallyh]

Thanks for the clarification - I was very much hoping it wasn't this. Hopefully it can be "fixed". Not promising that the Audi service people are still not recognizing it.